Product discontinuation from 1 February 2026 - Siemens Comfort Panels 6AV2124

Siemens has announced that the SIMATIC HMI Comfort Panels are being phased out. The following series are affected: KP400 Comfort, KTP400 Comfort, TP700 Comfort, KP700 Comfort, TP900 Comfort, KP900 Comfort, TP1200 Comfort, KP1200 Comfort, TP1500 Comfort, KP1500 Comfort, TP1900 Comfort, TP2200 Comfort. The 4"-12" models will reach P.M 400 on 1 February 2026. The 15"-22" devices have already been in P.M 400 since 1 Ocotber 2024.

Key points at a glance

  • Siemens has announced the end-of-life for  SIMATIC HMI Comfort Panels in the 6AV2124 series. The models affected include the KP400 Comfort, KTP400 Comfort, TP700 Comfort, KP700 Comfort, TP900 Comfort, KP900 Comfort, TP1200 Comfort, KP1200 Comfort, TP1500 Comfort, KP1500 Comfort, TP1900 Comfort and TP2200 Comfort

     

  • For the 4"- bis 12" models, P.M 400 will apply from 1 February 2026. The 15"- bis 22" models have already reached this status since 1 October 2024.

     

  • P.M 400 stands for ‘Product Discontinuation Notice’. The panels are no longer actively marketed, but will initially remain available as new parts until the product is discontinued. At the same time, the ten-year spare parts commitment comes into effect.

     

  • Product discontinuation (P.M 410) is provisionally scheduled for December 2027. The spare parts phase will commence thereafter; new parts will then generally no longer be available as standard.

     

  • Operators should now check the part numbers currently in use, their criticality and the migration effort involved. A coordinated approach combining repairs, replacement units, stockpiling and planned modernisation is advisable.

You can find all the information on product status in our free infographic

Which Siemens 6AV2124 Comfort Panels are affected?

The Siemens SIMATIC HMI Comfort Panels serve as operator and monitoring devices. They display machine statuses, process data and operating sequences directly at the system. Maintenance engineers use the Siemens SIMATIC HMI Comfort Panels for diagnostics, operation and fault analysis.

This affects Siemens SIMATIC HMI Comfort Panels in sizes ranging from 4" bis 22". For the 4" bis 12" Siemens SIMATIC HMI Comfort Panels, the product end-of-life announcement applies from 31 January 2026. Milestone P.M 400 will take effect on 1 February 2026. The Siemens SIMATIC HMI Comfort Panels in sizes 15" bis 22" will have reached P.M 400 as early as 1 October 2024. Siemens has designated the Siemens SIMATIC Unified Comfort Panels as the successor products.

P.M 400 indicates an end-of-life announcement. From this milestone onwards, Siemens will no longer actively market the Siemens SIMATIC HMI Comfort Panels. However, the Siemens SIMATIC HMI Comfort Panels will remain available as new parts until the product is discontinued. At the same time, the ten-year spare parts commitment comes into effect. This allows time to plan a spare parts strategy, a repair concept and migration.

Siemens plans to discontinue the P.M 410 product, with the discontinuation expected to take place in December 2027. The spare parts phase will commence from this point onwards. From then on, Siemens SIMATIC HMI Comfort Panels will generally no longer be available as new parts. Procurement will subsequently be handled via the Siemens spare parts process. Maintenance and procurement departments should review their stock levels, critical systems and spare equipment at an early stage.

Siemens lists the Siemens SIMATIC Unified Comfort Panels as suitable successor products. These devices offer state-of-the-art visualisation with WinCC Unified, multi-touch operation and HTML5 technologies. However, any migration requires careful assessment. Projects must take into account operating concepts, software versions, interfaces, installation dimensions and system approvals. A direct replacement without any engineering work is not suitable for every system.

EICHLER supports operators with the repair, maintenance and sale of end-of-life automation technology. The company refurbishes current and end-of-life modules from more than 250 manufacturers, including Siemens components. This enables existing systems to be operated economocally for longer. Repairs, tested replacement units and the supply of spare parts reduce the pressure to invest and ensure system availability.

Siemens SIMATIC HMI Comfort Panels will remain available for the time being following P.M 400. Nevertheless, the risk to maintenance is increasing. Replacement units are becoming scarcer. Delivery times may increase. Prices may change. As a result, critical operator panels are taking on greater importance in spare parts management. Technicians must pay particular attention to central Siemens SIMATIC HMI Comfort Panels. A faulty HMI often prevents operation, diagnostics and restart. At the same time, procurement staff must ensure cos-effectiveness. An immediate migration can incur high costs. A repair strategy can stretch investments. EICHLER offers a practical solution for this. Repairs and tested replacement units extend the service life of existing Siemens SIMATIC HMI Comfort Panels. Systems remain available. Budgets remain predictable. Migrations can be postponed until planned shutdowns.

Which Siemens SIMATIC HMI Comfort Panels are affected by the PCN product phase-out?

Siemens productSiemens article number Previous statusCurrent statusUpcoming statusSiemens successorEICHLER services
Siemens SIMATIC HMI KP400 Comfort6AV2124-1DC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3GB.6-0AX1Repair, replacement unit, spare parts strategy
Siemens SIMATIC HMI KTP400 Comfort6AV2124-2DC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3GB.6-0AX1Repair, replacement unit, sales
Siemens SIMATIC HMI TP700 Comfort6AV2124-0GC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3GB.6-0AX1Repair, testing, replacement
Siemens SIMATIC HMI KP700 Comfort6AV2124-1GC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3GB.6-0AX1 + KP8/KP32Repair, replacement unit, lifecycle consulting
Siemens SIMATIC HMI TP900 Comfort6AV2124-0JC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3KB.6-0AX1Repair, spare parts supply
Siemens SIMATIC HMI KP900 Comfort6AV2124-1JC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3KB.6-0AX1 + KP8/KP32Repair, replacement, stockholding
Siemens SIMATIC HMI TP1200 Comfort6AV2124-0MC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3MB.6-0AX1Repair, testing, sales
Siemens SIMATIC HMI KP1200 Comfort6AV2124-1MC01-0AX0P.M 300P.M 400 from 31 January 2026 / 1 February 2026P.M 410 expected December 20276AV2128-3MB.6-0AX1 + KP8/KP32Repair, replacement unit
Siemens SIMATIC HMI TP1500 Comfort6AV2124-0QC02-0AX1 / -0AX2P.M 300P.M 400 since 1 October 2024P.M 410 to follow separately6AV2128-3QB.6-0AX1Repair, replacement, obsolescence strategy
Siemens SIMATIC HMI KP1500 Comfort6AV2124-1QC02-0AX1 / -0AX2P.M 300P.M 400 since 1 October 2024P.M 410 to follow separately6AV2128-3QB.6-0AX1 + KP8/KP32Repair, replacement units, sales
Siemens SIMATIC HMI TP1900 Comfort6AV2124-0UC02-0AX1P.M 300P.M 400 since 1 October 2024P.M 410 to follow separately6AV2128-3UB.6-0AX1Repair, testing, replacement
Siemens SIMATIC HMI TP2200 Comfort6AV2124-0XC02-0AX1P.M 300P.M 400 since 1 October 2024P.M 410 to follow separately6AV2128-3XB.6-0AX1Repair, replacement, spare parts supply

 

Legend:

  • P.M 300 indicates that the product is available for delivery. The product can be ordered as normal.
  • P.M 400 indicates that the product is being phased out. The spare parts supply commitment begins.
  • P.M 410 indicates that the product has been discontinued. New parts are then usually no longer available.
  • P.M 490 marks the end of the manufacturer's spare parts supply.
  • P.M 500 brings the product life cycle to a complete end.

How can the supply of spare parts for the 6AV2124 be ensured in a cost-effective manner?

The phase-out of Siemens Comfort Panels does not necessitate immediate migration. Operators initially gain planning time thanks to P.M 400. This time should be put to good use. Critical Siemens SIMATIC HMI Comfort Panels require clear prioritisation.

EICHLER can repair faulty Siemens SIMATIC HMI Comfort Panels. In addition, tested replacement units help to mitigate the impact of unplanned breakdowns. This reduces the pressure to undertake modernisation projects at short notice. Purchasing managers avoid unnecessary immediate investments. Maintenance staff ensures the continued operability of existing systems.

What is the most important step for operators and maintenance staff to take now?

Changes to the status of Siemens SIMATIC HMI Comfort Panels require transparency. System operators should record the Siemens part numbers of the panels installed. This is followed by an assessment based on criticality, availability and the effort involved in migration.

A coordinated approach combines repairs, stock management and planned modernisation. EICHLER bridges the gap between the manufacturer's lifecycle and the reality of the system. This ensures that Siemens SIMATIC HMI Comfort Panels remain manageable right up until their planned decommissioning.

Portrait of Eichler Magazine editor Stephan Band

About the author

Since 2015, I have been working in marketing at EICHLER GmbH. Right at the start, I soldered a submitted S5 CPU module labeled “Made in Western Germany.” This experience sparked my enthusiasm for sustainability and repair in automation technology. Until 2024, I served as editor-in-chief of the customer magazine "News from maintenance", passionately reporting on people and solutions in industrial maintenance. In the new digital magazine, I now focus on Product Change Notifications (PCN) and Product Discontinuation Notifications (PDN). 

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Important documents

Repair accompanying note

Download the repair accompanying note as a PDF, or use the digital repair registration and send your defective modules to the EICHLER Service Centre for repair.

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