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Customer Information

Stay informed with our customer information

Did you miss the latest edition of the EICHLER customer information, or would you like to learn about topics from previous editions?

Then our archive offers the perfect platform for you! Here, you’ll get an overview of all editions along with a brief summary of the contents. Additionally, you can use the free download option to easily download your desired edition as a PDF.

Edition: 25/29

Customer information - ELAU PacDrive M

This customer information contains all important information about the product life cycle of ELAU PacDrive M assemblies and the service and repair services offered by EICHLER.

Edition: 25/24

Customer Information - Advance Replacement

Replace defective devices quickly and cost-effectively with the EICHLER advance replacement service. You will receive the function-tested device directly and send us the defective assembly together with the prefilled delivery note to the Electronics Service Centre within the next 10 days. 

Edition: 25/23

Customer Information - Special Modules

Special modules are found in many companies, and problems arise when they fail. EICHLER can demonstrate a repair success over 70% in this area. In this edition, you can find out more about the repair process and the associated close, transparent communication. 

EICHLER magazine

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