"All About EICHLER" - A Look behind the Scenes
“All About EICHLER” stands for an in-depth and special day during which we offer you exclusive behind-the-scenes insights into EICHLER as part of a guided factory tour.
Experience the hands-on working world of a service company directly at the workstations of our technical specialists. Immerse yourself in our process to understand how exclusive and complex each individual repair step is - so that you can focus on your core processes and work in a worry-free partnership with EICHLER. Naturally, you will also gain insights into our customer warehouse, where, among other things, the devices of customers who have opted for one of our storage strategies are kept.
Included services
- Factory tour ?
- Catering ?
- Free parking places ?
"All About EICHLER" – Here's what it's about
A day at EICHLER with a tour of all departments. The following topics and departments are on the agenda:
Get to know all EICHLER departments in detail - only at "All About EICHLER"
The speakers
Our experts are well-connected within the industry and actively work in various professional associations, committees, and panels. In addition to providing practical, industry-tested knowledge, you will also receive firsthand information regarding new regulations, current standards, or technological developments.
Those who take risks may lose, but those who risk nothing, lose for sure…
Frank Melerra, Head of Life Cycle Management/ Training and Seminar Management , Eichler GmbH
Frank Melerra
Employed at EICHLER since 2017. Having started in field sales, he has been leading the Life Cycle and Repair Management department and the corresponding EICHLER seminars as an expert since 2023.
Experience & engagement
- Obsolescence Manager "IIOM Associate Grade"
- Electrician
- 8 years Deputy Head of Control and Automation Technology
- 14 years Managing Director (service and installation company in the print sector)
- 5 years Production Manager (Development and production of high-frequency amplifiers/ Proton Therapy)
- Account Manager at EICHLER for postal codes 4 and 5
- Since 2023, Head of Life Cycle Management/ Seminar Management
The joy of good quality lasts much longer than the joy of a low price.
Karl-Heinz Hagemann, Head of Customer Seminars , EichlerGmbH
Karl-Heinz Hagemann
Employed at EICHLER since 2012 in sales and seminar management. As an expert, he has been leading the EICHLER seminars on Life Cycle and Repair Management in the DACH region since 2015.
Experience & engagement
- Master Broadcast and Television Technician/ Business Economist (IHK)
- 16 years Training Manager at TOSHIBA and Schneider-Rundfunkwerke AG
- 5 years of experience in technical customer support and field service for postal codes 6 and 7 at EICHLER
- 6 years Head of Field Service Coordination and Assistant to the Sales Management at EICHLER
- Expert in repair management and equipment availability
- Since 2015, Head of Customer Seminars
Dates
1 Includes documentation and meals during the event. Travel and accommodation are not included in the price. Cancellation policy: > 4 weeks = free of charge; 2-4 weeks = 20%; < 2 weeks = 50%; < 1 day = 100% of the event price.
