SIEMENS 6AV2124-0QC02-0AX0
-
SIEMENS | HMI | Touch Panels
- EICHLER-art.no.: K0323994
- EAN: 4025515081210
- UPC: 040892952407
Product description
SIMATIC HMI TP1500 COMFORT, COMFORT PANEL, TOUCH OPERATION, 15 WIDESCREEN-TFT-DISPLAY, 16 MIL. COLORS, PROFINET INTERFACE, MPI/PROFIBUS DP INTERFACE, 24 MB USER MEMORY, WINDOWS CE 6.0, CONFIGURABLE FROM WINCC COMFORT V11 SP2
Services for SIEMENS 6AV2124-0QC02-0AX0
SIEMENS |
6AV2124-0QC02-0AX0 –
additional product information
| Delivery information | |||
|---|---|---|---|
| Export identifier | AL: N ECCN: 5A992 | ||
| Net weight | 6.21 | ||
| Quantity | 1 Stück | ||
| Packaging quantity | 1 | ||
| Additional product information | |||
|---|---|---|---|
| Product status | EOP: 2022-07-01 | ||
| EAN | 4025515081210 | ||
| UPC | 040892952407 | ||
| Static lot number | 85371091 | ||
| List indicator | ST9.80 | ||
| Product group | 4332 | ||
| Country of origin | DE | ||
| Compliance with the substance restrictions according to RoHS directive | Since: 20120217 | ||
| Product classifications | Version | Classification | |
|---|---|---|---|
| eClass | 4 | / | |
| eClass | 5.1 | 27-24-23-02 | |
| eClass | 6.0 | 27-24-23-02 | |
| ETIM | 3 | / | |
| ETIM | 4 | EC001412 | |
| ETIM | 5 | EC001412 | |
What is 6AV2124-0QC02-0AX0 and where is it used?
The 6AV2124-0QC02-0AX0 is a SIMATIC HMI TP1500 Comfort from Siemens and belongs to the Comfort Panel family designed for demanding visualisation tasks in machine and plant applications. The device features touch operation, a 15.4" widescreen TFT display with 16 million colours, and can be engineered from WinCC Comfort V11 SP2 onwards. In practice, the panel is used wherever operators need to monitor machine status, enter setpoints, acknowledge alarms, manage recipes or execute service functions. Typical applications include packaging machines, conveyor systems, manufacturing cells, networked PLC installations and retrofit projects in existing SIMATIC environments.
Overview of the key technical data and what they mean
The panel operates on 24 V DC with a permissible range of 19.2 to 28.8 V, providing stable power supply in industrial control cabinets. The 1280 × 800 pixel resolution on a 15.4-inch display offers a large visualisation area for alarm lists, trend curves and recipe screens. The analogue resistive touchscreen is robust and can be operated reliably with gloves or a stylus. Communication interfaces include PROFINET, MPI/PROFIBUS DP, two Industrial Ethernet ports plus an independent Ethernet port, USB 2.0 and two SD card slots. The device also supports backup/restore, project transfer via Ethernet, USB, MPI/PROFIBUS and external storage media. The protection rating is IP65 at the front and IP20 at the rear.
Product status, lifecycle status and obsolescence
For 6AV2124-0QC02-0AX0, the EICHLER shop lists the product status as EOP (End of Product) with an effective date of 01.07.2022. Siemens classifies the device as an earlier TP1500 Comfort version and identifies 6AV2124-0QC02-0AX1 as the verified successor, projectable from WinCC Comfort V14 SP1 onwards. Siemens documentation additionally references a PM490 target date of 01.10.2027 for this article number. For operators, this means that the panel remains technically relevant for many existing installations but is clearly in a phase where obsolescence management, spare-part strategy and repairability become increasingly important. Especially in validated legacy projects, a combination of existing hardware, repair options and planned replacement strategies is often more economical than an unplanned platform migration.
Available EICHLER services and when they are relevant
For 6AV2124-0QC02-0AX0, EICHLER offers repair, exchange, used units and new units on request. Repair is particularly relevant when an existing project must remain unchanged, the control cabinet installation must be retained or production downtime needs to be minimised without immediately migrating to a newer hardware platform. According to the shop information, repairs include technical cleaning, preventive maintenance, comprehensive functional testing and a minimum 24-month warranty. Exchange units and tested used devices are valuable when availability is the primary concern and a ready-to-install replacement is required. For purchasing and production departments, these options improve supply security even though the original product is already in the phase-out stage.
| Attribute | Value |
|---|---|
| Product type designation | TP1500 Comfort |
| Display | |
| Design of display | TFT |
| Screen diagonal | 15.4 in |
| Display width | 331.2 mm |
| Display height | 207 mm |
| Number of colors | 16 777 216 |
| Resolution (pixels) | |
| ● Horizontal image resolution | 1 280 pixel |
| ● Vertical image resolution | 800 pixel |
| Backlighting | |
| ● MTBF backlighting (at 25 °C) | 80 000 h |
| ● Backlight dimmable | Yes; 0-100 % |
| Control elements | |
| Keyboard fonts | |
| ● Function keys | |
| — Number of function keys | 0 |
| — Number of function keys with LEDs | 0 |
| ● Keys with LED | No |
| ● System keys | No |
| ● Numeric keyboard | Yes |
| ● alphanumeric keyboard | Yes |
| Touch operation | |
| ● Design as touch screen | Yes; Analog-resistive |
| Expansions for operator control of the process | |
| ● Direct keys (touch buttons as S7 input I/O) | 40 |
| Installation type/mounting | |
| Mounting position | vertical |
| Wall mounting/direct mounting | No |
| Mounting in portrait format possible | Yes |
| Mounting in landscape format possible | Yes |
| maximum permissible angle of inclination without external ventilation | 35° |
| Supply voltage | |
| Type of supply voltage | DC |
| Rated value (DC) | 24 V |
| permissible range, lower limit (DC) | 19.2 V |
| permissible range, upper limit (DC) | 28.8 V |
| Input current | |
| Current consumption (rated value) | 1.5 A |
| Starting current inrush I²t | 0.5 A²·s |
| Power | |
| Active power input, typ. | 36 W |
| Processor | |
| Processor type | X86 |
| Memory | |
| Flash | Yes |
| RAM | Yes |
| Memory available for user data | 24 Mbyte |
| Type of output | |
| Info LED | No |
| Power LED | No |
| Error LED | No |
| Acoustics | |
| ● Buzzer | No |
| ● Speaker | Yes |
| Time of day | |
| Clock | |
| ● Hardware clock (real-time) | Yes |
| ● Software clock | Yes |
| ● retentive | Yes; Back-up duration typically 6 weeks |
| ● synchronizable | Yes |
| Interfaces | |
| Number of industrial Ethernet interfaces | 2; 2 ports (switch) + independent port |
| Number of RS 485 interfaces | 1; RS 422 / 485 combined |
| Number of RS 422 interfaces | 0; together with RS 485 |
| Number of RS 232 interfaces | 0 |
| Number of USB interfaces | 2; USB 2.0 |
| ● USB Mini B | 1; 5-pole |
| Number of 20 mA interfaces (TTY) | 0 |
| Number of parallel interfaces | 0 |
| Number of other interfaces | 0 |
| Number of SD card slots | 2 |
| With software interfaces | No |
| Industrial Ethernet | |
| ● Industrial Ethernet status LED | 3 |
| ● Number of ports of the integrated switch | 2 |
| Protocols | |
| PROFINET | Yes |
| Supports protocol for PROFINET IO | Yes |
| IRT | Yes; As of WinCC V12 |
| PROFIBUS | Yes |
| EtherNet/IP | Yes |
| MPI | Yes |
| Protocols (Ethernet) | |
| ● TCP/IP | Yes |
| ● DHCP | Yes |
| ● SNMP | Yes |
| ● DCP | Yes |
| ● LLDP | Yes |
| WEB characteristics | |
| ● HTTP | Yes |
| ● HTTPS | Yes |
| ● HTML | Yes |
| ● XML | Yes |
| ● CSS | Yes |
| ● Active X | Yes |
| ● JavaScript | Yes |
| ● Java VM | No |
| Redundancy mode | |
| Media redundancy | |
| — MRP | Yes |
| Further protocols | |
| ● CAN | No |
| ● MODBUS | Yes |
| Interrupts/diagnostics/status information | |
| Diagnoses | |
| ● Diagnostic information readable | Yes; S7 controller |
| EMC | |
| Emission of radio interference acc. to EN 55 011 | |
| ● Limit class A, for use in industrial areas | Yes |
| ● Limit class B, for use in residential areas | No |
| Degree and class of protection | |
| IP (at the front) | IP65 |
| IP (rear) | IP20 |
| NEMA (front) | |
| ● Enclosure Type 4 at the front | Yes |
| ● Enclosure Type 4x at the front | Yes |
| Standards, approvals, certificates | |
| CE mark | Yes |
| cULus | Yes |
| RCM (formerly C-TICK) | Yes |
| KC approval | Yes |
| Use in hazardous areas | |
| ● ATEX Zone 2 | No |
| ● ATEX Zone 22 | No |
| ● IECEx Zone 2 | No |
| ● IECEx Zone 22 | No |
| ● cULus Class I Zone 1 | No |
| ● cULus Class I Zone 2, Division 2 | Yes |
| ● FM Class I Division 2 | Yes |
| Marine approval | |
| ● Germanischer Lloyd (GL) | No |
| ● American Bureau of Shipping (ABS) | No |
| ● Bureau Veritas (BV) | No |
| ● Det Norske Veritas (DNV) | No |
| ● Lloyds Register of Shipping (LRS) | No |
| ● Nippon Kaiji Kyokai (Class NK) | No |
| ● Polski Rejestr Statkow (PRS) | No |
| Ambient conditions | |
| Ambient temperature during operation | |
| Operation (vertical installation) | |
| — For vertical installation, min. | 0 °C |
| — For vertical installation, max. | 50 °C; (55 °C, see entry ID: 64847814) |
| Operation (max. tilt angle) | |
| — At maximum tilt angle, min. | 0 °C |
| — At maximum tilt angle, max. | 40 °C |
| Operation (vertical installation, portrait format) | |
| — For vertical installation, min. | 0 °C |
| — For vertical installation, max. | 40 °C |
| Operation (max. tilt angle, portrait format) | |
| — At maximum tilt angle, min. | 0 °C |
| — At maximum tilt angle, max. | 40 °C |
| Ambient temperature during storage/transportation | |
| ● min. | -20 °C |
| ● max. | 60 °C |
| Relative humidity | |
| ● Operation, max. | 90 %; no condensation |
| Operating systems | |
| proprietary | No |
| pre-installed operating system | |
| ● Windows CE | Yes |
| Configuration | |
| Message indicator | Yes |
| Alarm system (incl. buffer and acknowledgment) | Yes |
| Process value display (output) | Yes |
| Process value default (input) possible | Yes |
| Recipe management | Yes |
| Configuration software | |
| ● STEP 7 Basic (TIA Portal) | No |
| ● STEP 7 Professional (TIA Portal) | No |
| ● WinCC flexible Compact | No |
| ● WinCC flexible Standard | No |
| ● WinCC flexible Advanced | No |
| ● WinCC Basic (TIA Portal) | No |
| ● WinCC Comfort (TIA Portal) | Yes; V11 SP2 or higher |
| ● WinCC Advanced (TIA Portal) | Yes; V11 SP2 or higher |
| ● WinCC Professional (TIA Portal) | Yes; V11 SP2 or higher |
| Languages | |
| Online languages | |
| ● Number of online/runtime languages | 32 |
| Project languages | |
| ● Languages per project | 32 |
| Functionality under WinCC (TIA Portal) | |
| Libraries | Yes |
| Applications/options | |
| ● Web browser | Yes |
| ● Pocket Word | Yes |
| ● Pocket Excel | Yes |
| ● PDF Viewer | Yes |
| ● Media Player | Yes |
| ● SIMATIC WinCC Sm@rtServer | Yes |
| ● SIMATIC WinCC Audit | Yes |
| Number of Visual Basic Scripts | Yes |
| Task planner | |
| ● time-controlled | Yes |
| ● task-controlled | Yes |
| Help system | |
| ● Number of characters per info text | 320 |
| Message system | |
| ● Number of alarm classes | 32 |
| ● Bit messages | |
| — Number of bit messages | 6 000 |
| ● Analog messages | |
| — Number of analog messages | 200 |
| ● S7 alarm number procedure | Yes |
| ● System messages HMI | Yes |
| ● System event, more (SIMATIC S7, SINUMERIK, SIMOTION, ... ) | Yes |
| ● Number of characters per message | 80 |
| ● Number of process values per message | 8 |
| ● Acknowledgment groups | Yes |
| ● Message indicator | Yes |
| ● Message buffer | |
| — Number of entries | 1 024 |
| — Circulating buffer | Yes |
| — retentive | Yes |
| — maintenance-free | Yes |
| Recipe management | |
| ● Number of recipes | 500 |
| ● Data records per recipe | 1 000 |
| ● Entries per data record | 2 000 |
| ● Size of internal recipe memory | 4 Mbyte |
| ● Recipe memory expandable | Yes |
| Variables | |
| ● Number of variables per device | 4 096 |
| ● Number of variables per screen | 400 |
| ● Limit values | Yes |
| ● Multiplexing | Yes |
| ● Structures | Yes |
| ● Arrays | Yes |
| Images | |
| ● Number of configurable images | 750 |
| ● Permanent window/default | Yes |
| ● Global image | Yes |
| ● Pop-up images | Yes |
| ● Slide-in images | Yes |
| ● Image selection by PLC | Yes |
| ● Image number in the PLC | Yes |
| Image objects | |
| ● Number of objects per image | 600 |
| ● Text fields | Yes |
| ● I/O fields | Yes |
| ● Graphic I/O fields (graphics list) | Yes |
| ● Symbolic I/O fields (text list) | Yes |
| ● Date/time fields | Yes |
| ● Switches | Yes |
| ● Buttons | Yes |
| ● Graphic display | Yes |
| ● Icons | Yes |
| ● Geometric objects | Yes |
| Complex image objects | |
| ● Number of complex objects per screen | 40 |
| ● Alarm view | Yes |
| ● Trend view | Yes |
| ● User view | Yes |
| ● Status/control | Yes |
| ● Sm@rtClient view | Yes |
| ● Recipe view | Yes |
| ● f(x) trend view | Yes |
| ● System diagnostics view | Yes |
| ● Media Player | Yes |
| ● HTML browser | Yes |
| ● PDF display | Yes |
| ● IP camera display | Yes |
| ● Bar graphs | Yes |
| ● Sliders | Yes |
| ● Pointer instruments | Yes |
| ● Analog/digital clock | Yes |
| Lists | |
| ● Number of text lists per project | 500 |
| ● Number of entries per text list | 500 |
| ● Number of graphics lists per project | 500 |
| ● Number of entries per graphics list | 500 |
| Archiving | |
| ● Number of archives per device | 50 |
| ● Number of entries per archive | 50 000 |
| ● Message archive | Yes |
| ● Process value archive | Yes |
| ● Archiving methods | |
| — Sequential archive | Yes |
| — Short-term archive | Yes |
| ● Memory location | |
| — Memory card | Yes |
| — USB memory | Yes |
| — Ethernet | Yes |
| ● Data storage format | |
| — CSV | Yes |
| — TXT | Yes |
| — RDB | Yes |
| Security | |
| ● Number of user groups | 50 |
| ● Number of user rights | 32 |
| ● Number of users | 50 |
| ● Password export/import | Yes |
| ● SIMATIC Logon | Yes |
| Logging through printer | |
| ● Alarms | Yes |
| ● Report (shift log) | Yes |
| ● Hardcopy | Yes |
| ● Electronic print to file | Yes; PDF, HTML |
| Character sets | |
| ● Keyboard fonts | |
| — US English | Yes |
| Transfer (upload/download) | |
| ● MPI/PROFIBUS DP | Yes |
| ● USB | Yes |
| ● Ethernet | Yes |
| ● using external storage medium | Yes |
| Process coupling | |
| ● S7-1200 | Yes |
| ● S7-1500 | Yes |
| ● S7-200 | Yes |
| ● S7-300/400 | Yes |
| ● LOGO! | Yes |
| ● WinAC | Yes |
| ● SINUMERIK | Yes; with SINUMERIK option package |
| ● SIMOTION | Yes |
| ● Allen Bradley (EtherNet/IP) | Yes |
| ● Allen Bradley (DF1) | Yes |
| ● Mitsubishi (MC TCP/IP) | Yes |
| ● Mitsubishi (FX) | Yes |
| ● OMRON (FINS TCP) | No |
| ● OMRON (LINK/Multilink) | Yes |
| ● Modicon (Modbus TCP/IP) | Yes |
| ● Modicon (Modbus) | Yes |
| ● OPC UA Client | Yes |
| ● OPC UA Server | Yes |
| Service tools/configuration aids | |
| ● Backup/Restore manually | Yes |
| ● Backup/Restore automatically | Yes |
| ● Simulation | Yes |
| ● Device switchover | Yes |
| Peripherals/Options | |
| Printer | Yes |
| SIMATIC HMI MM memory card: Multi Media Card | Yes; Up to 128 MB |
| SIMATIC HMI SD memory card: Secure Digital memory card | Yes; Up to 2 GB |
| SIMATIC HMI CF memory card Compact Flash Card | No |
| USB memory | Yes |
| SIMATIC IPC USB Flashdrive (USB stick) | Yes; Up to 16 GB |
| SIMATIC HMI USB stick | Yes; Up to 8 GB |
| Network camera | Yes |
| Mechanics/material | |
| Enclosure material (front) | |
| ● Plastic | No |
| ● Aluminum | Yes |
| ● Stainless steel | No |
| Dimensions | |
| Width of the housing front | 415 mm |
| Height of housing front | 310 mm |
| Mounting cutout, width | 396 mm |
| Mounting cutout, height | 291 mm |
| mounting depth | 75 mm |
| Weights | |
| Weight (without packaging) | 5.2 kg |
| Fault description | Possible solution |
|---|---|
| Why is no transfer to the TP1500 Comfort possible although the panel responds to ping? | First check whether the panel is actually in transfer mode and whether Enable Transfer is activated. Then ensure that the PG/PC interface, PN/IE or Ethernet settings, IP address, subnet mask and, if applicable, gateway settings match on the engineering PC, project and panel. Siemens also recommends ruling out duplicate IP addresses and using Accessible devices or Extended download for verification. |
| Why does the touchscreen respond inaccurately or at the wrong position? | On the TP1500 Comfort, parallax effects can occur depending on the installation position and viewing angle. Siemens recommends recalibrating the touchscreen via Control Panel > OP Properties > Touch > Recalibrate. The calibration is performed using a stylus and is only saved if the touchscreen is confirmed within the specified time in the final confirmation dialog. |
| Why does the display remain black or very dim although the panel is still running? | First check whether a screen saver or brightness setting is active rather than a hardware fault. Siemens states that when the Blank Screen screen saver is used, display brightness behaviour can be parameterised and the setting only becomes effective after a restart. If content can still be faintly recognised under side lighting or the panel remains operable, this indicates a backlight or display-control issue rather than a complete device failure. |
| Why does the panel fail to start correctly or become stuck after errors? | Siemens recommends performing a reset via Prepare for Reset followed by an OS update using ProSave. The device is switched into download mode, the operating system is reloaded and, if required, restored to factory settings. Before starting, back up user administration data, recipes and any licence keys. The panel’s MAC address is also required for the procedure. |
| Why does TIA not reliably detect the panel via network or WLAN? | Check that the correct network adapter is selected on the PG/PC, that the connection to the target subnet is correct and that the appropriate transfer path has been chosen. Siemens recommends displaying all compatible devices when in doubt and comparing the detected parameters with the settings configured on the panel. Practical service experience also shows that panel access via WLAN can behave differently from CPU access; for transfer and diagnostics, a direct and properly configured Ethernet connection is usually the more reliable solution. |
What is the difference between 6AV2124-0QC02-0AX0 and 6AV2124-0QC02-0AX1?
According to Siemens, 6AV2124-0QC02-0AX0 is a Comfort V1 device, while 6AV2124-0QC02-0AX1 belongs to the subsequent V2 generation. Siemens explicitly identifies -0AX1 as the successor to -0AX0. This is important for procurement because, although both devices belong to the same TP1500 Comfort class, the successor must be considered a newer hardware revision in terms of engineering compatibility and spare-part strategy. For existing projects, it is therefore essential to verify which project version and TIA Portal/WinCC version are currently in use.
Which engineering software is required for 6AV2124-0QC02-0AX0?
Siemens specifies project engineering support for 6AV2124-0QC02-0AX0 from WinCC Comfort V11 SP2 onwards. WinCC Advanced and WinCC Professional are also supported from the same release level. In practice, this is particularly relevant when loading an existing project onto a replacement device or creating a backup before repair. If a migration to the official successor 6AV2124-0QC02-0AX1 is planned, Siemens specifies V14 SP1 as the minimum engineering version.
Which controllers and protocols are supported by the TP1500 Comfort?
On the communication side, the panel supports PROFINET, MPI/PROFIBUS DP, EtherNet/IP and MODBUS. For process connectivity, Siemens lists compatibility with S7-1200, S7-1500, S7-300/400, LOGO!, SINUMERIK, SIMOTION and additional systems. This is particularly valuable for maintenance and retrofit projects because the panel can be integrated not only into traditional SIMATIC environments but also into mixed automation architectures. The ability to access diagnostic information from S7 controllers also simplifies troubleshooting.
Can I transfer an existing project to a replacement device?
In principle, yes. The TP1500 Comfort supports project transfer via Ethernet, USB, MPI/PROFIBUS and external storage media. Siemens also provides both manual and automatic backup/restore functions. For a smooth device replacement, however, the project version, image version, communication parameters and, where applicable, user data, recipes and licence information should be backed up carefully. In legacy installations, it is advisable to organise backups before a failure occurs rather than waiting for an unexpected breakdown.
Is 6AV2124-0QC02-0AX0 still worth repairing, or should it be replaced directly?
For this article, repair and replacement should generally be viewed as complementary elements of the same support strategy rather than mutually exclusive options. The EICHLER portfolio lists repair, exchange, used units and new units on request, while the product's EOP status and official successor have already been documented. As a result, repair is often the preferred option when the existing project must remain unchanged, whereas replacement is advantageous when downtime costs are the overriding concern and an immediate spare unit is required. For critical systems, the combination of a repaired original device and an additional replacement unit is often the lowest-risk approach.
Which installation and environmental conditions should be considered?
The panel is rated IP65 at the front and IP20 at the rear. Siemens specifies an operating temperature range of 0 to 50 °C for vertical landscape installation, while installations with maximum inclination or portrait orientation are limited to 0 to 40 °C. The device also includes two SD card slots, USB, Ethernet and a range of runtime functions. For engineering and procurement teams, this means that not only the article number but also the actual installation environment, thermal conditions and accessibility for service, backup and project transfer must be considered when selecting a replacement device.
