SIEMENS 6AV2124-0GC01-0AX0

What is the 6AV2124-0GC01-0AX0 and where is it used?

The 6AV2124-0GC01-0AX0 is a SIMATIC HMI TP700 Comfort from Siemens. It is a 7-inch touch panel designed for machine operation, visualisation and diagnostics. The device is typically used in production lines, packaging machines, conveyor systems, special-purpose machinery and retrofit projects. The panel is particularly relevant in applications where existing systems still rely on PROFINET as well as MPI/PROFIBUS DP, and where a robust HMI solution with proven TIA Portal integration is required. For maintenance personnel, the device is especially important when an identical replacement is needed. For purchasing departments, it is relevant whenever downtime costs need to be reduced through rapid repair, exchange or replacement.

Overview of the key technical data and what they mean

The TP700 Comfort features a 7-inch widescreen TFT display with a resolution of 800 × 480 pixels and 16.7 million colours. The analogue resistive touchscreen is designed for traditional industrial environments. The panel operates on 24 V DC, typically consumes 12 W, and includes an x86 processor with 12 MB of user data memory. Connectivity includes one Industrial Ethernet interface with integrated 2-port switch, MPI/PROFIBUS DP via RS422/485, two USB 2.0 ports and two SD card slots. For panel builders, important specifications include IP65 protection at the front, IP20 at the rear, an installation depth of 63 mm and an operating temperature range of 0 to 50 °C when mounted vertically. These specifications are essential for compatibility checks, installation planning and spare-parts approval.

Product status, life-cycle status and obsolescence

Siemens currently lists the 6AV2124-0GC01-0AX0 with PLM status PM400: Product phase-out announcement. According to the manufacturer, the product phase-out became effective on 31 January 2026. In addition, the panel is based on Windows CE 6.0; the EICHLER product information explicitly notes that Microsoft support, including security updates, has been discontinued. For operators of existing systems, this means that the panel often remains technically usable, but the risks associated with obsolescence and cybersecurity continue to increase. Siemens identifies the 6AV2128-3GB06-0AX1 (MTP700 Unified Comfort) as the verified successor. The Siemens migration guide maps the TP700 Comfort to the MTP700 Unified Comfort and describes the transition as a modernisation path that does not require physical modifications to the existing mounting cut-out.

Available EICHLER services and when they are relevant in practice

For the 6AV2124-0GC01-0AX0, EICHLER currently offers repair, exchange, used units and new units, as well as an optional test report for touch panels. According to EICHLER, repairs include technical cleaning, preventive maintenance, comprehensive functional testing and a minimum 24-month warranty. This is particularly valuable for maintenance teams when a panel suffers an electrical or mechanical failure but the existing project should be retained. An exchange unit is often the preferred solution when the system must be returned to operation as quickly as possible. Used units can be economically attractive when budgets are limited and an identical form factor is required. New units are suitable when maximum planning reliability and spare-parts strategies are the primary concern. Especially in the context of obsolescence, this combination of services helps maintain the operational availability of existing systems even after product discontinuation.

What is the successor to 6AV2124-0GC01-0AX0?

Siemens specifies the 6AV2128-3GB06-0AX1, the MTP700 Unified Comfort, as the verified successor. At the same time, the TP700 Comfort has been in PM400: Product phase-out announcement status since 31 January 2026. For operators, this means that migration to the Unified platform should be considered as part of any modernization or spare parts strategy. According to the Siemens migration guide, the transition from the TP700 Comfort to the MTP700 Unified Comfort is the designated successor path, and no physical modifications to the installation cut-out are generally required.

Which software do I need for 6AV2124-0GC01-0AX0?

According to Siemens, the panel can be engineered with WinCC Comfort from V11 onwards. The technical data also lists WinCC Advanced and WinCC Professional from version V11. This is important for operators of existing systems because engineering, backups and future project modifications depend on the correct TIA Portal/WinCC version. Before replacing the panel or transferring a project, the actual device version and Runtime version installed on the panel should always be verified.

Can I connect the TP700 Comfort to PROFINET and MPI/PROFIBUS DP?

Yes. According to Siemens, the device is equipped with an Industrial Ethernet interface including a 2-port switch for PROFINET-based networks, as well as a combined RS422/485 interface for MPI/PROFIBUS DP. This combination of interfaces is often crucial in existing installations because it allows integration into both modern and legacy automation environments. For purchasing and maintenance departments, this reduces the risk of selecting a replacement device that is mechanically compatible but unsuitable from a communications perspective.

Can I restore a backup from an existing TP700 Comfort to a replacement device?

In principle, yes. Siemens describes backup and restore procedures for Comfort Panels using ProSave, as well as manual backup and recovery methods via the panel’s Control Panel. This is particularly important when an identical replacement unit or exchange device needs to be commissioned quickly. Key requirements are selecting the correct device type, establishing a reliable communication path and, ideally, having a backup created before the failure occurred. In a production environment, it should also be considered that transfer or restore operations may interrupt the Runtime.

Is 6AV2124-0GC01-0AX0 still available as a new, used or exchange unit?

On the EICHLER product page, the panel is currently available through several procurement options: repair, exchange, used and new. This is especially useful for purchasing departments because a new device is not always the only viable option. For critical systems with high downtime costs, an exchange unit is often the fastest solution. For less time-critical applications, repair or tested used equipment may be the more economical choice.

Which environmental and protection ratings are important for cabinet installation?

Key specifications include IP65 protection at the front, IP20 at the rear, a 24 V DC supply voltage, an installation depth of 63 mm and an operating temperature range of 0 to 50 °C for vertical mounting. Siemens also specifies a maximum installation angle of 35° without forced ventilation. These values are important when replacing an existing device, planning a retrofit or assessing the installation conditions within a control cabinet. Verifying these requirements helps avoid incorrect purchases and unnecessary mechanical modifications.