EICHLER Quality Now Easier to Access in Switzerland 

Automation technology is the heart of many industrial processes. But what happens when critical components fail? EICHLER GmbH, Germany's leading repair service provider for automation technology, now offers an even more convenient solution for companies from Switzerland. With the new logistics hub in cooperation with REASCO, Swiss customers benefit from an optimized repair service - completely free of complicated customs procedures. 

EICHLER expands service for Swiss customers

Thanks to the partnership between EICHLER and REASCO, faulty components can now be shipped easily within Switzerland. Both companies are part of the WISAG Group and leverage existing synergies to further expand their service offerings in the region. REASCO handles the forwarding to the EICHLER Electronics Service Center in Germany, while EICHLER manages the entire customs clearance process. This means less effort, lower costs, and faster processing.

The collaboration with REASCO ensures that repair shipments are handled safely and efficiently. This not only reduces waiting times but also significantly lowers shipping costs. This is a great relief, especially for companies with a high degree of automation.

Maximum service, minimal effort

Swiss customers benefit from numerous advantages 

  • No customs hassle: No export declarations and no customs fees.
  • Faster shipping: Domestic shipping to REASCO eliminates annoying delays.
  • All-round worry-free service: EICHLER and REASCO handle all logistics and customs formalities.
  • Market leader quality: EICHLER performs over 30,000 repair annually on components in drive technology, HMI, PLC assemblies, and robotics. 

Why is this important for Swiss companies?

Smooth maintenance and repair of automation technology are essential to avoid production downtime and unnecessary costs. 

This is especially true in Switzerland, where many industrial companies rely on control and drive technology. A single defective assembly can quickly lead to costly breakdowns. The optimized logistics in cooperation with REASCO ensures that repairs are carried out as quickly and efficiently as possible. 

How it works - your repair in just a few steps

  1. Fill out the delivery note: Online via web form or as a PDF.
  2. Include the delivery note: Place the document inside the package.
  3. Pack the parcel: Securely pack the defective modules.
  4. Ship to REASCO: Send the parcel within Switzerland.
  5. Repair at EICHLER: Experts analyze and repair the modules.
  6. Return shipment via UPS: Fast and secure delivery back to your company.

Thanks to this straightforward process, there's no additional time required for customs procedures, which further shortens repair times. Customers no longer need to deal with complex regulations for exporting electronic components – a major advantage, especially for smaller companies.

Economical and sustainable at the same time

Industrial assemblies are often expensive and difficult to replace - especially when they are no longer in production. EICHLER offers a sustainable alternative: through professional repairs, valuable resources are conserved and electronic waste is avoided. This is not only saves costs but also protects the environment. 

Sustainability as part of our philosophy

EICHLER has been committed to a sustainable repair concept for years. By refurbishing defective assemblies instead of disposing of them, the company makes an important contribution to reducing electronic waste. Especially in the era of the circular economy, this approach is becoming increasingly important for companies aiming to improve their environmental footprint. 

In addition to repair services, EICHLER offers comprehensive testing procedures to ensure that all refurbished assemblies meet the original specifications. This way, customers receive a reliable and durable solution that often makes the purchase of new, expensive components unnecessary. 

Benefit from the new solution now

Never before has it been so easy to benefit from EICHLER quality in Switzerland. Secure our first-class repair service – without customs hassle and with full convenience.

Take advantage of our new logistics hub and enjoy a straightforward, fast, and cost-efficient repair process. Visit our website to learn more about the new service with REASCO. Get your defective modules repaired quickly and effortlessly!

Learn more

About the author

Since 2015, I have been working in marketing at EICHLER GmbH. Right at the start, I soldered a submitted S5 CPU module labeled “Made in Western Germany.” This experience sparked my enthusiasm for sustainability and repair in automation technology. Until 2024, I served as editor-in-chief of the customer magazine "News from maintenance", passionately reporting on people and solutions in industrial maintenance. In the new digital magazine, I now focus on Product Change Notifications (PCN) and Product Discontinuation Notifications (PDN). 

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Important documents

Repair advice note

Download the advice note as a PDF, or use the digital repair registration and send your defective modules to the EICHLER Service Center for repair.

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