SIMATIC HMI TP2200 Comfort PRO

Immediate product phase-out announced by Siemens

Siemens officially announced the immediate product phase-out (P.M 400) for the SIMATIC HMI TP2200 Comfort PRO models with the article number ending “0” in an urgent notification on October 11, 2024. The devices will be replaced by successor models. The reason for the product phase-out is an adjustment to the front module. 

What changes affect the SIMATIC HMI TP2200 Comfort PRO?

The SIMATIC HMI TP2200 Comfort PRO models with the article number ending “0” are now affected by the phase-out. This decision results from the necessary adjustment of the front module to ensure spare parts availability. The new successor devices with the article number ending “1” have already been in regular delivery for some time and represent a functionality identical and compatible solution. 

For technicians and maintenance personnel, this means that the new device remain installation-compatible with the previoud models. Only a new touch drier is required, which is compatible with TIA Portal versions from V16 Update 8 and V17 Update 6 onwards. The technical data and certificates remain unchanged, enabling a smooth transition to the new devices. 

Which SIMATIC HMI TP2200 Comfort PRO models are affected?

Which SIMATIC HMI TP2200 Comfort PRO models are affected? The following SIMATIC HMI TP2200 Comfort PRO models have entered the product phase-out (P.M400) as of October 11, 2024. 

Product designationArticle number (P.M400)Successor article number
SIMATIC HMI TP2200 Comfort PRO for support shaft, Siemens design6AV2124-0XC24-0AX06AV2124-0XC24-0AX1
SIMATIC HMI TP2200 Comfort PRO for support shaft, neutral design6AV2124-0XC24-0AB06AV2124-0XC24-0AB1
SIMATIC HMI TP2200 Comfort PRO for support shaft, expandable, Siemens design6AV2124-0XC24-0BX06AV2124-0XC24-0BX1
SIMATIC HMI TP2200 Comfort PRO for support shaft, expandable, neutral design6AV2124-0XC24-0BB06AV2124-0XC24-0BB1
SIMATIC HMI TP2200 Comfort PRO for pedestal, Siemens design6AV2124-0XC24-1AX06AV2124-0XC24-1AX1
SIMATIC HMI TP2200 Comfort PRO for pedestal, neutral design6AV2124-0XC24-1AB06AV2124-0XC24-1AB1

What role does Eichler GmbH play in the production transition?

Eichler GmbH will support companies affected by the product discontinuation. As an expert in maintenance and spare parts service for discontinued products, Eichler offers specialized repairs and replacement of SIMATIC HMI TP2200 Comfort PRO modules. 

Since the successor devices are already available on the market, Eichler can also provide consulting support for the transition to the new versions. The continuous availability of spare parts is additionally ensured by Eichler's extensive spare parts inventory. 

The change to the front module and the resulting adjustment of the article number made the phase-out announcement for the models with the article number ending “0” necessary. 

The successor models are technically identical to their predecessors, except for an adapted front module. A new touch driver is required, which is compatible with TIA Portal V16 Update 8 and V17 Update 6. 

Eichler offers both repairs of the previous models and support during the transition to the successor models. The spare parts service for discontinued devices will continue to be ensured. 

Conclusion

With the announcement of the product phase-out for the SIMATIC HMI TP2200 Comfort PRO models, Siemens has made a necessary adjustment to ensure spare parts availability. For maintenance personnel and purchasers, it is important to know that the successor models are already available and can be seamlessly integrated into existing systems. Eichler GmbH will continue to support companies during this transition with first. class service repairs. 

Portrait of Eichler Magazine editor Stephan Band

About the author

Since 2015, I have been working in marketing at EICHLER GmbH. Right at the start, I soldered a submitted S5 CPU module labeled “Made in Western Germany.” This experience sparked my enthusiasm for sustainability and repair in automation technology. Until 2024, I served as editor-in-chief of the customer magazine "News from maintenance", passionately reporting on people and solutions in industrial maintenance. In the new digital magazine, I now focus on Product Change Notifications (PCN) and Product Discontinuation Notifications (PDN). 

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Important documents

Repair accompanying note

Download the repair accompanying note as a PDF, or use the digital repair registration and send your defective modules to the EICHLER Service Centre for repair.

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